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Irshad Ahmad

@irshadahmad3

Senior Release & Change Manager at GalaxE Solutions India Pvt. Ltd., who cut failed changes by 45% across 40+ applications.

India

Message

What I'm looking for

Results-oriented Senior Release & Change Manager with 7–10 years of experience orchestrating end-to-end software release pipelines and governing enterprise ITIL V4 Change Enablement across AWS, Azure, and hybrid environments. Proven ability to balance delivery velocity with operational stability, reducing failed changes by 45% and deployment lead time by 35% for portfolios supporting 40

At GalaxE Solutions India Pvt. Ltd., I orchestrated release governance for 40+ applications across AWS and Azure. I reduced failed changes by 45% and deployment lead time by 35% through risk-based CAB governance and automated release gates.

At TAS Consultants (Client: Ernst & Young), I led change evaluation and implemented automated pipeline approvals in Jenkins and Azure DevOps. Earlier, as a Change Coordinator / Release Specialist at Allied Digital Ltd. (Client: PWC India Ltd), I tracked change requests and authored deployment runbooks and rollback procedures.

Experience

Work history, roles, and key accomplishments

Senior Release & Change Manager

GalaxE Solutions India Pvt. Ltd.

Jul 2013 - Oct 2022 (9 years 3 months)

Orchestrated release train governance for 40+ applications across AWS and Azure, delivering 150+ production releases annually with a 98% on-time success rate. Chaired weekly CAB and on-demand ECAB meetings, applying risk-based approval models that cut failed changes by 45%.

AWS Azure DevOps ServiceNow ITIL V4 CAB E CAB CI CD Kubernetes Docker SOX ISO 27001 Release Management Change Management Risk Assessment Stakeholder Management

Release & Change Lead

TAS Consultants

Sep 2012 - Jun 2013 (9 months)

Led end-to-end change evaluation for 200+ monthly requests, assessing technical risk, business impact, and rollback readiness before CAB submission. Implemented automated pipeline approvals in Jenkins and Azure DevOps, reducing manual approval effort by 50% while preserving audit traceability.

Change Management Release Management Jenkins Azure DevOps CAB Risk Assessment Environment Management Jira Confluence Postimplementation Review (PIR)Root Cause Analysis

Change Coordinator / Release Specialist

Allied Digital Ltd.

Apr 2010 - Jun 2011 (1 year 2 months)

Logged, categorized, and tracked 100+ change requests per quarter in ServiceNow, ensuring complete documentation and 100% policy compliance. Authored detailed deployment runbooks and rollback procedures, cutting average deployment duration by 20%.

ServiceNow Change Management Release Management Deployment Runbooks Rollback KPI Reporting Release Calendar Management