raja praveen

I’m a Microsoft 365 and Cloud Systems Infrastructure professional with 3+ years of IT experience, specializing in Microsoft 365 tools, Exchange Infrastructure (Hybrid & Cloud), enterprise security, device management, and Azure cloud solutions. I drive day-to-day operations across multiple US enterprise clients, aiming for optimal performance, zero downtime, and strong compliance execution.

At PwC, I support core infrastructure for 5 enterprise US-based clients while optimizing security configurations, access permissions, and cross-tenant collaboration. Previously at Tech Mahindra as an L2 IT Engineer and Critical Incident Manager, I worked with large-scale Exchange environments (10 global Exchange Servers) and 11,000+ active corporate users, leading shift operations, high-severity incident resolution, and hybrid migration tasks (cut-over, staged, and hybrid migration), with automation using PowerShell. I also manage modern workplace and secure authentication using Microsoft Intune and Microsoft Entra ID, and I continuously improve service quality by authoring KBs and SOPs. My Azure and Microsoft 365 certifications (AZ-104, AZ-900, MS-900) reinforce my focus on secure, scalable cloud operations.