Irfan Mohammad
@irfanmohammad1
Technical Support Engineer at Genpact troubleshooting Linux hosting, DNS, SSL, and WordPress production issues.
IndiaWhat I'm looking for
At Genpact, I provided technical hosting support to international customers, resolving production issues across hosting infrastructure and web applications.
I troubleshot Linux servers, Apache, PHP, SSL certificates, and DNS records, and supported WordPress deployments and MySQL database operations using phpMyAdmin.
Through hands-on projects, I deployed WordPress on EC2 with an RDS MySQL database and hosted a static website using S3, CloudFront, and Route 53. I’m building my AWS expertise and seeking a Technical Support or Cloud Support Engineer role.
Experience
Work history, roles, and key accomplishments
Provided technical support for international customers on hosting infrastructure and web application issues, ensuring timely resolution of production incidents. Troubleshot Linux servers, Apache, PHP, SSL certificates, and DNS records to resolve hosting and connectivity issues.
Education
Degrees, certifications, and relevant coursework
Kamala Institute of Technology and Science
Bachelor of Technology, Mechanical Engineering
Bachelor of Technology in Mechanical Engineering from Kamala Institute of Technology and Science, Singapur, completed in 2022.
VMR Polytechnic
Diploma, Mechanical Engineering
Diploma in Mechanical Engineering from VMR Polytechnic, Rampur, completed in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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