IAirfan arshad
@irfanarshad1
Experienced Area Operation Manager with a focus on banking operations.
PakistanWhat I'm looking for
I am an accomplished Area Operation Manager with extensive experience in the banking sector, currently overseeing operations at U Microfinance Bank Ltd. My journey began with a solid educational foundation, earning an MBA from Moh-iu-Din Islamic University, which equipped me with the necessary skills to excel in my career. Throughout my tenure, I have successfully managed multiple branches, ensuring compliance with policies and enhancing operational efficiency.
My role involves supervising branch operations, conducting audits, and implementing training programs to foster a culture of compliance and excellence. I have a proven track record of resolving audit observations and strengthening internal controls, which has significantly improved the operational standards of the branches I manage. I am passionate about capacity building and resource planning, always striving to empower my team to achieve their goals and contribute to the bank's success.
Experience
Work history, roles, and key accomplishments
Area Operation Manager
U Microfinance Bank Ltd
Jan 2022 - Mar 2024 (2 years 2 months)
Managed operations for 10 branches, ensuring compliance with policies and procedures. Conducted audits, resolved operational issues, and provided training to staff. Focused on minimizing operational risks and enhancing service quality.
Manager - Area Compliance Dept.
Bank AL Habib Ltd
Jul 2019 - May 2021 (1 year 10 months)
Oversaw compliance audits for area branches, ensuring adherence to AML/CFT policies. Coordinated with branches to resolve compliance queries and supported management in regulatory reporting.
Operation Manager
Bank AL Habib Ltd
Jul 2011 - Jul 2019 (8 years)
Supervised daily operations across multiple branches, ensuring compliance with banking procedures and regulations. Managed audits and addressed customer complaints effectively.
Branch Manager
Bank AL Habib Ltd
Oct 2021 - Jan 2022 (3 months)
Led branch operations, achieved sales targets, and ensured compliance with KYC and AML regulations. Conducted training sessions for staff and improved customer service standards.
General Banking Officer
Bank AL Habib Ltd
May 2008 - Jul 2011 (3 years 2 months)
Managed deposits and accounts, ensuring efficient customer service and compliance with banking regulations. Handled customer queries and promoted bank products.
Education
Degrees, certifications, and relevant coursework
MUMoh-i-Ud-Din Islamic University
Master of Business Administration, Business Administration
2005 - 2007
Grade: 65%
Completed an MBA program with a focus on business management and finance, achieving a 65% score. The curriculum included advanced topics in management, finance, and organizational behavior.
IUIslamia University
Bachelor of Arts, Arts
2000 - 2003
Grade: 63%
Earned a Bachelor of Arts degree with a 63% score, focusing on foundational subjects in arts and social sciences.
Government College of Technology
Diploma of Associate Engineering, Electrical Engineering
1999 - 2001
Grade: 60%
Completed a Diploma of Associate Engineering in Electrical, achieving a score of 60%. The program covered essential electrical engineering principles and practices.
Government Colony High School
Matriculation, General Education
1996 - 1998
Grade: 51%
Completed Matriculation with a score of 51%, covering fundamental subjects in science and mathematics.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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