MQ
Open to opportunities

Muhammad Zeeshan Qureshi

@muhammadzeeshanqures

Experienced Accounts and Bank official with a focus on compliance.

Pakistan

What I'm looking for

I am looking for a role that values compliance and customer service, with opportunities for growth.

I am an experienced Accounts and Bank official with over 8 years in the banking industry, specializing in compliance and operations. My career has been marked by a commitment to excellence in customer service, risk management, and regulatory compliance. I have a proven track record of building strong client relationships and implementing effective internal controls.

In my recent role as a Compliance & Operations Executive at Fortis International, I developed and enforced AML/CFT policies, ensuring adherence to regulatory requirements. My previous positions at the National Bank of Pakistan allowed me to lead internal control initiatives and manage service quality, significantly enhancing customer satisfaction and operational efficiency. I am passionate about leveraging my expertise to contribute to a dynamic team focused on growth and compliance.

Experience

Work history, roles, and key accomplishments

NP

Head Service Excellence

National Bank of Pakistan

Jun 2019 - Jul 2021 (2 years 1 month)

Guided branches to enhance service quality, resolved customer queries, and ensured compliance with service standards. Prepared monthly service quality reports for management review.

NP

Branch Manager

National Bank of Pakistan

Apr 2018 - Jun 2019 (1 year 2 months)

Achieved branch targets, managed budgets, and ensured quality service delivery. Oversaw customer complaints and compliance with KYC/CDD requirements.

Education

Degrees, certifications, and relevant coursework

Birmingham City University logoBU

Birmingham City University

Bachelor of Arts (Hons), International Business

2010 - 2014

Completed a Bachelor of Arts with Honours in International Business, focusing on global business strategies, international marketing, and cross-cultural management.

MC

Mathew Bolton College

Higher National Diploma, Business

2011 - 2013

Pursued a Higher National Diploma in Business, covering essential business principles, management practices, and financial accounting.

BR

BISE Rawalpindi

Matriculation, General Education

2005 - 2007

Completed Matriculation, focusing on foundational education in various subjects including mathematics, science, and languages.

Tech stack

Software and tools used professionally

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Muhammad Zeeshan Qureshi - Compliance & Operations Executive - Fortis International | Himalayas