Muhammad Zeeshan Qureshi
@muhammadzeeshanqures
Experienced Accounts and Bank official with a focus on compliance.
PakistanWhat I'm looking for
I am an experienced Accounts and Bank official with over 8 years in the banking industry, specializing in compliance and operations. My career has been marked by a commitment to excellence in customer service, risk management, and regulatory compliance. I have a proven track record of building strong client relationships and implementing effective internal controls.
In my recent role as a Compliance & Operations Executive at Fortis International, I developed and enforced AML/CFT policies, ensuring adherence to regulatory requirements. My previous positions at the National Bank of Pakistan allowed me to lead internal control initiatives and manage service quality, significantly enhancing customer satisfaction and operational efficiency. I am passionate about leveraging my expertise to contribute to a dynamic team focused on growth and compliance.
Experience
Work history, roles, and key accomplishments
Compliance & Operations Executive
Fortis International
Jan 2023 - Present (2 years 5 months)
Responsible for preparing internal AML/CFT policies, ensuring compliance with regulatory requirements, and implementing KYC procedures. Conducted staff training on compliance issues and maintained records as per regulations.
Head Internal Control / IC Officer
National Bank of Pakistan
Jul 2021 - Jan 2023 (1 year 6 months)
Implemented and monitored internal control frameworks, coordinated with inspection teams, and advised on compliance requirements. Managed high-risk customer portfolios and ensured adherence to regulatory standards.
Head Service Excellence
National Bank of Pakistan
Jun 2019 - Jul 2021 (2 years 1 month)
Guided branches to enhance service quality, resolved customer queries, and ensured compliance with service standards. Prepared monthly service quality reports for management review.
Branch Manager
National Bank of Pakistan
Apr 2018 - Jun 2019 (1 year 2 months)
Achieved branch targets, managed budgets, and ensured quality service delivery. Oversaw customer complaints and compliance with KYC/CDD requirements.
Operation Officer
National Bank of Pakistan
Jun 2016 - Apr 2018 (1 year 10 months)
Supervised data processing, managed branch operations, and ensured customer service standards. Responsible for account opening and reconciliation of accounts.
Education
Degrees, certifications, and relevant coursework
BUBirmingham City University
Bachelor of Arts (Hons), International Business
2010 - 2014
Completed a Bachelor of Arts with Honours in International Business, focusing on global business strategies, international marketing, and cross-cultural management.
Mathew Bolton College
Higher National Diploma, Business
2011 - 2013
Pursued a Higher National Diploma in Business, covering essential business principles, management practices, and financial accounting.
BISE Rawalpindi
Matriculation, General Education
2005 - 2007
Completed Matriculation, focusing on foundational education in various subjects including mathematics, science, and languages.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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