Irene Namugosi

I am a dedicated customer service assistant with three years of hands-on experience in retail and hospitality environments, currently working as a Barista and Sandwich Maker. I consistently uphold company values, build positive customer relationships, and apply practical solutions to resolve issues promptly.

My strengths include clear communication, multitasking, attention to detail, and a customer-centric attitude; I am computer literate and comfortable handling payments, order processing, and CRM record keeping. I hold relevant certificates in food safety, basic first aid, basic firefighting, and Person In Charge (PIC).

I work effectively both independently and within teams, I adapt quickly, and I am committed to maintaining high service standards, integrity, and professionalism to help organizations retain and grow their customer base.