
Irene Lin
@irenelin
I optimize hotel reservations, revenue pacing, pricing, inventory, and distribution channels.
What I'm looking for
I've supported reservation and revenue operations at Renaissance Taipei Shilin Hotels and Just Sleep Hotels, managing booking pace, room inventory, pricing, and reservation accuracy.
At Just Sleep Hotels, I monitored pickup and forecast data, occupancy, yielding by market segment, and competitor rates. I also contributed to annual budget planning and managed OTA B2C and B2B channels.
I've coordinated revenue meetings with General Managers and Directors of Sales, worked closely with Front Office and Sales teams, and supported service recovery for customer complaints.
My hotel operations foundation began at Regent Taipei, where I coordinated housekeeping requests, allocated tasks, and maintained operational records. I work in Mandarin and English and use Opera PMS, SiteMinder, SynXis CRS, and Microsoft Office.
Experience
Work history, roles, and key accomplishments
Assistant Reservation Manager
Renaissance Taipei Shilin Hotels
Nov 2020 - Aug 2021 (9 months)
Monitored reservation pick-up and booking pace to support daily room inventory management. Coordinated with Front Office and Sales teams to ensure smooth communication and reservation management.
Education
Degrees, certifications, and relevant coursework
Chinese Culture University
Bachelor of Social Welfare, Social Welfare
2003 - 2007
Bachelor of Social Welfare degree from Chinese Culture University, Taiwan, from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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