Open to opportunities

Hsu Ta Wei

@hsutawei

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Supply chain and e-commerce operations manager focused on efficiency.

Taiwan

Message

What I'm looking for

I seek roles where I can lead procurement and e-commerce operations, improve processes via ERP/WMS integration and automation, collaborate cross-functionally, and drive margin and turnover improvements in a growth-oriented team.

I am a supply chain and e-commerce operations professional with hands-on experience in procurement, inventory control, ERP/WMS integration, and margin-oriented pricing strategy. I have coordinated international suppliers, managed customs and delivery schedules, and led ERP upgrade projects to improve turnover and operational efficiency.

I combine data analysis and automation skills with multimedia content production to support product listings and channel development, and I emphasize cross-departmental communication, detailed coordination, and consistent external execution to drive commercial results.

Experience

Work history, roles, and key accomplishments

Supply Chain Operations Lead

Ying Chi Nihow International Co., Ltd.

Jul 2022 - Sep 2025 (3 years 2 months)

Coordinated overseas supplier deliveries, orders and customs to ensure on-time fulfillment while improving turnover through market trend analysis and ERP/WMS integration projects that increased operational efficiency.

Supply Chain Management Procurement ERP WMS Inventory Management Customs Pricing Strategy Data Analysis

Bar Operations Staff

TAKE OUT! Bar

Jul 2023 - Feb 2024 (7 months)

Prepared customized cocktails and balanced front- and back-of-house operations to maintain service efficiency and enhance customer experience while fostering team collaboration.

Customer Service Front Of House Experience Team Collaboration Order Management

Operations Specialist

IDEA3C Digital Co., Ltd.

Jan 2021 - Jun 2022 (1 year 5 months)

Managed e-commerce product listings, pricing, inventory and supplier negotiations while planning product photo shoots and developing B2B/B2C channels to boost turnover and procurement efficiency.

E Commerce Operations Product Listing Pricing Inventory Management Procurement

Sales Consultant

VF Brands Taiwan Limited

Jul 2019 - Sep 2020 (1 year 2 months)

Provided consultative sales for mid-to-high-end products, increasing customer conversion, average transaction value and repurchase rates while resolving after-sales issues to retain customers.

Consultative Sales Customer Relationship Management Product Knowledge Upselling performance reporting

Sales Specialist

Gap Taiwan Limited

Jul 2016 - Jul 2019 (3 years)

Used consultative techniques to maximize basket size, managed warehouse and e-commerce shipments, handled urgent operations, and reported monthly sales with optimization recommendations.

Retail Sales order fulfillment Warehouse operations Reporting Optimization

Sales Associate

UNIQLO Taiwan Ltd

Jan 2015 - Jun 2016 (1 year 5 months)

Handled store reception, product explanation and sales while managing customer complaints and relationships to support store performance.

Customer Service Retail Sales Complaint Handling CRM Point of Sale

Store Clerk

Uni-President Enterprises Corporation

Jun 2013 - Dec 2014 (1 year 6 months)

Performed store clerk duties including customer service and daily operational tasks to support retail activities.

Retail Operations Customer Service Merchandising Transaction Processing

Education

Degrees, certifications, and relevant coursework

Chihlee University of Technology

Bachelor, Applied English

2013 - 2017

Completed a Bachelor program in Applied English with coursework supporting cross-departmental operations, communication, and international procurement functions.