Ipeleng User

I am an enthusiastic and detail-oriented individual with a passion for engaging with the public and providing exceptional service. My background is rich in customer interaction and stakeholder collaboration, which has equipped me with the skills to foster positive relationships while effectively addressing inquiries and delivering accurate information.

With a Data Analyst Certificate from the University of Cape Town, I possess advanced proficiency in data analysis and reporting, as well as expertise in CRM systems and business analytics. My experience as a Retail Assistant at Kwa Cindi Liquor Warehouse has honed my ability to drive customer satisfaction through personalized service and efficient communication. I am adept at maintaining accuracy in transaction management and inventory tracking, ensuring that client information is handled with confidentiality.

Additionally, my internship at South African Fashion Week allowed me to coordinate with high-profile clients and stakeholders, enhancing client communication through detailed reporting. I thrive in fast-paced environments and am committed to streamlining processes to improve efficiency while maintaining a strong focus on performance tracking and analytics.