io User

I am a bilingual Japanese-English professional who blends health and wellness coaching with extensive customer-facing experience across healthcare, hospitality, and luxury retail. I bring calm, clarity, and a service-first mindset to complex client interactions.

In healthcare support roles I assisted medical professionals with testing equipment installations and application setup, provided data troubleshooting, and delivered in-hospital product training. I built trusted B2B relationships with clinicians and supported reagent and device sales through attentive client service.

My background in customer experience spans technical support for global platforms, live casino presentation, and luxury beauty consultations, where I delivered VIP makeup sessions, fragrance advice, and high-engagement entertainment. I have worked with ticketing and hospitality systems and handled guest, partner, and technical queries across channels.

I am NBHWC-eligible and trained in holistic wellness, hold an RYT200 yoga qualification, and have practical client coaching experience. I seek roles where I can combine client education, wellness advising, and frontline service to help organizations deliver empathetic, effective experiences.