Ioana Denisa Tandalache
@ioanadenisatandalach
Detail-oriented quality control professional with production management expertise.
What I'm looking for
I am a dedicated professional with a strong background in quality control and production environments. My experience spans various roles where I have consistently ensured product quality and operational efficiency. I thrive in fast-paced settings, adept at meeting production targets and performing detailed inspections to maintain high standards.
In my current role as an Executive Officer at the Home Office, I manage a high caseload while conducting asylum interviews and writing detailed decisions. My previous experience as a Quality Controller at ABP Wessex allowed me to implement improvements in production processes, ensuring compliance with quality standards. I am passionate about contributing to operational excellence and continuous improvement in any factory or production role.
Experience
Work history, roles, and key accomplishments
Executive Officer
Home Office
Aug 2023 - Present (1 year 10 months)
Conducted asylum interviews and evaluated the credibility of claims. Wrote detailed asylum decisions based on comprehensive assessments and managed a high caseload, ensuring decisions were timely.
Travel Sales Agent
Jet2holidays
Oct 2022 - Present (2 years 8 months)
Provided tailored travel advice and services to customers. Met and exceeded sales targets and managed customer records and bookings.
Customer Services/Sales Advisor
British Telecom/EE
Mar 2021 - Present (4 years 3 months)
Delivered high-quality customer service and resolved complex queries, building customer loyalty. Trained and supervised new team members.
Selector
Aldi
Jan 2020 - Present (5 years 5 months)
Selected and packed products accurately in a warehouse environment. Met efficiency targets while maintaining a high level of attention to detail.
Quality Controller
ABP Wessex
Dec 2019 - Present (5 years 6 months)
Ensured products met quality standards before dispatch by performing checks on weight, temperature, and overall product quality. Used modern machinery for color and texture analysis, entering data and taking immediate corrective action if products failed to meet requirements.
Warehouse Operative
Wolseley UK
Mar 2019 - Present (6 years 3 months)
Picked, packed, and recorded products with accuracy using RF scanners. Ensured inventory was updated and corrected discrepancies in the system.
Waitress/Bar Staff
Al Forno Restaurant
Jan 2016 - Present (9 years 5 months)
Delivered exceptional customer service in a busy restaurant environment. Built rapport with customers, ensuring satisfaction and repeat business.
Education
Degrees, certifications, and relevant coursework
Darlington College
Certificate of Higher Education, Travel and Tourism
2017 - 2019
Studied travel and tourism, gaining knowledge in the industry. Completed coursework and practical applications related to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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