Ines User

Created and tested diverse text queries, technical prompts, and conversational scenarios in Croatian, Serbian, Bosnian, and English to evaluate AI model outputs. Evaluated AI-assisted developer workflows, reviewing code snippets, syntax consistency, and technical accuracy.

Translated and localized documents, articles, and digital content between English and Croatian/Serbian/Bosnian, ensuring cultural relevance and linguistic precision. Proofread and edited bilingual materials for grammar, style, and consistency.

Performed high-accuracy audio and video transcription, converting spoken content into written text following strict Clean Verbatim and full verbatim guidelines. Conducted multi-speaker identification, timestamping, and detailed quality checks for language data sets.

Provided high-quality customer service at a high-volume retail location. Handled cash transactions, digital invoicing, and point-of-sale systems.

Managed customer interactions and resolved complex inquiries. Handled inventory management, including ordering, receiving goods, and system record-keeping.

Managed full business administration, client communications, written documentation, and operational standards. Oversaw supplier coordination and maintained continuous service quality control.

Performed administrative, invoicing, and bookkeeping tasks. Managed official documentation and assisted clients.

Earned a Vocational High School Diploma in Hairdressing from Vocational School Opatija from 1993 to 1997.