Looking for a job

Indra Hadi

@indrahadi

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I am a technical support specialist transitioning into trading; precise, analytical, eager to apply IT skills.

Zimbabwe

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What I'm looking for

I'm seeking a role that blends technology, analytics, and strategy where I can apply my technical skills, learn trading, support day-to-day operations, and grow within a fast-paced team.

I have seven years of experience in technical support and IT solutions, working closely with data, reports, and fast-moving, high-pressure environments. I bring technical know-how, strong attention to detail, and a proven aptitude for problem solving and accuracy.

I'm drawn to roles that blend technology, analytics, and strategy, and I'm motivated to grow into trading while supporting day-to-day operations. I am eager to learn, contribute to a team, and apply my quick thinking and focus to help deliver reliable results.

Experience

Work history, roles, and key accomplishments

Technical Support Engineering

TP-Link USA Corporation

Jun 2011 - Jun 2015 (4 years)

· Delivered first-line technical support to customers using routers, repeaters, and switches.
· Handled common L1 tasks including IP configuration, DHCP settings, firmware recovery, and login issues.
· Logged cases using internal CRM system and ensured resolution within SLA timeframes.
· Assisted with trade shows and demos, representing TP-LINK support capabilities.

Education

Degrees, certifications, and relevant coursework

Langlangbuana University

Bachelor Degree, Electrical Engineering

Grade: 2.8

Activities and societies: Campus Technology Projects & Student Tech Events

Active in campus projects related to electronics and IT support, including assisting peers with software, hardware, and networking tasks. Participated in student technology events and collaborated on team assignments that strengthened problem-solving, research, and presentation skills.