Sergei Chernov
@sergeichernov
I resolve complex payment, eCommerce, and production issues through technical support, incident analysis, and product collaboration.
What I'm looking for
I've supported payment systems under NDA, investigating production incidents, transaction-processing issues, and root causes using logs, API requests, and database records. I work closely with Development, QA, DevOps, Product, enterprise clients, and internal stakeholders to resolve critical technical problems.
Previously, I led VPN support operations and built internal tools, then owned eCommerce product work at CS-Cart from requirements through delivery and onboarding launches. My background also includes hands-on platform customization, integrations, server setup, B2B ERP support, technical training, and infrastructure administration.
Experience
Work history, roles, and key accomplishments
Education
Degrees, certifications, and relevant coursework
Khabarovsk State University of Economics and Law
Specialist Diploma, Business processes and Information management
Specialist Diploma in Corporate Information Systems from the Management Faculty, focusing on business processes and information management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
app.simplenote.com/p/gLwNmRJob categories
Skills
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