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Indhira Francisco Hernandez

@indhirafranciscohern

Executive Assistant at Sellers Back Office who implemented a communication process connecting management and internal operations.

Dominican Republic

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What I'm looking for

I'm seeking remote work as an Executive Assistant, Executive Operations Assistant, Operations Coordinator, Business Operations Coordinator, Administrative Coordinator, Project Coordinator, or Operations Specialist.

At Sellers Back Office, I provide administrative and operational support to the Manager and CEO. I implemented a new communication process to improve coordination between management and internal operations.

At Boombah Dominicana, SRL., I coordinated purchasing, supported improvements to purchasing and receiving procedures, and contributed data for ERP system implementation. I also maintained accurate purchasing and operational information.

At MW Sportswear, I created a process for entering customer orders into company operations. At DJM Footwear Co. Corp., I created a calendar and communication channel to improve coordination between Chinese and Dominican staff.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Sellers Back Office

Jan 2025 - Present (1 year 9 months)

Provides administrative and operational support to the company's Manager and CEO. Implemented a new communication process to improve coordination between management and internal operations.

Google Workspace Communication Skills Documentation Scheduling Meetings Collaboration Information Sharing Process Improvement Administrative Support Operations Coordination

Quality Control Technician / Freelancer

Microsoft

Jan 2024 - Jan 2025 (1 year)

Developed methods for identifying potential problems within business processes. Analyzed operational activities and contributed to process improvements.

Process Improvement Problem Solving Attention To Detail Data Analysis Operational Analysis

International Purchasing Coordinator

Boombah Dominicana, SRL.

Jan 2020 - Jan 2023 (3 years)

Coordinated purchasing processes, including purchase requisitions and receipt of materials. Supported improvements to purchase-request and material-receiving procedures.

Purchasing Procurement ERP Data Entry Process Improvement Coordination Supply Chain Logistics

Sales Representative

MW Sportswear

Jan 2020 - Jan 2020 (0 months)

Created a new process for entering customer orders into company operations. Supported accurate order information and communicated with customers and internal personnel.

Order Entry Client Communication Process Improvement Data Accuracy

Customer Service Manager

DJM Footwear Co. Corp.

Jan 2019 - Jan 2020 (1 year)

Created a calendar and communication channel to improve coordination between Chinese and Dominican staff. Supported multicultural communication and organized information flow.

Multicultural Communication Coordination Customer Service Process Improvement Calendar Management