Imtiaz Ahmed
@imtiaz
Operations Manager specializing in PMO governance, MIS reporting, and financial forecasting for IT services.
IndiaWhat I'm looking for
I’m an Operations Manager with 13+ years of progressive experience in PMO governance, MIS reporting, and IT services business operations. I currently manage a multi-account IT services portfolio with combined annual revenue exceeding USD 340M, acting as the reporting and analytical intelligence layer between finance and operations.
In my role, I own the full MIS cycle—forecasting, budgeting, variance analysis, and monthly reporting to senior leadership across all accounts. I’ve delivered QoQ operating margin improvement through levers like grade pyramid restructuring, FTE utilisation improvement, pricing renegotiation, offshore ratio optimisation, and Bid vs. Did variance remediation.
I also focus on automation and operational excellence: I designed Advanced Excel automated reporting systems that reduced report generation from hours to minutes, eliminating manual errors and freeing capacity for higher-value analysis. I’ve led and developed teams of up to 9 associates, improved account onboarding timelines to reduce non-billable holding costs, and performed root-cause analysis on billing process gaps to strengthen revenue recognition accuracy.
Experience
Work history, roles, and key accomplishments
Operations Manager, PMO & MIS
Cognizant Technology Solutions
Dec 2021 - Present (4 years 8 months)
Manage a multi-account IT services portfolio’s PMO and MIS reporting, including forecasting, budgeting, variance analysis, and monthly reporting to senior leadership. Lead automated Advanced Excel dashboarding and compliance with reporting and audit deadlines while developing a team of operations associates.
Assistant Manager, MIS & Ad Sales
ABP Pvt. Ltd.
Jun 2019 - Aug 2021 (2 years 2 months)
Led East Region national and regional ad sales MIS and data analysis, delivering weekly performance reporting and strategic insights to senior leadership. Automated the majority of sales reporting and built interactive dashboards to support faster revenue shortfall identification and corrective actions.
Data Analyst
Real Time Renewables Pvt. Ltd.
Jan 2019 - Jun 2019 (5 months)
Analyzed export market data for essential oils across geographies and delivered pre-feasibility findings using interactive Excel dashboards and PowerPoint presentations. Performed water footprint and drought analysis for government-funded projects using automated Excel tools.
Assistant Manager, Mechanical Maintenance
Adani Power Mundra Ltd.
Jul 2012 - Dec 2018 (6 years 5 months)
Managed preventive maintenance operations at a large coal-based thermal power plant, supporting planning, budgeting, SRM reporting, team coordination, and process compliance. Helped build the analytical foundation supporting later PMO and MIS responsibilities.
Education
Degrees, certifications, and relevant coursework
National Power Training Institute (NPTI), Durgapur
Bachelor of Technology (B.Tech), Power Engineering
2008 - 2012
Earned a B.Tech in Power Engineering from NPTI, Durgapur (Government of India, Ministry of Power) from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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