At Dentsu India (Merkle), I've owned end-to-end MIS reporting, operations, audits, invoicing, resource allocation, and stakeholder communication for more than 20 years.
I've automated recurring Excel VBA reporting, reducing turnaround time from four hours to two, and replaced a manually updated PowerPoint deck with a live Power BI dashboard that gives leadership real-time access to a single source of data. I also built an Automation Anywhere SQL-to-Excel pipeline that eliminated a manual midnight data-extraction and email-distribution task.
I lead cross-functional workflow initiatives and coach a team of 5+, helping achieve 98% client satisfaction and 98% on-time delivery. I enjoy improving processes, resolving operational issues proactively, and turning data into practical recommendations that improve quality and sustain profitability.
