At Endocrinology Nuclear Medicine Associates, I manage daily office operations, schedule appointments, verify insurance, and handle patient inquiries while maintaining accurate records in compliance with HIPAA regulations.
At Baptist M&S Imaging, I supervised and mentored Patient Services Representatives across two radiology locations. I coordinated appointment schedules and add-ons, helped resolve insurance issues, and worked with imaging technicians, radiologists, and medical staff to support patient care.
I also trained front office staff on insurance, operational procedures, and daily opening and closing processes. While a new clinic director was being hired, I assisted as co clinic supervisor with day-to-day operations.
