Dyon Hickman
@dyonhickman
Customer service professional delivering exceptional guest experiences through hospitality, fine dining, and reception support.
What I'm looking for
I’m a customer service professional with experience in hospitality, fine dining, reception, and guest services. I’m recognized for strong communication, teamwork, adaptability, and the ability to thrive in fast-paced environments.
Across roles as a Host and Server, I greet guests, manage seating arrangements, and handle special requests with a welcoming, professional approach. At Red Rock Country Club, I provided high-end food and beverage service by coordinating with kitchen and bar staff to ensure seamless guest experiences, completing opening, closing, and side-work while maintaining service standards. At BJ’s Restaurant, I delivered exceptional dining experiences through attentive customer service and increased sales through menu knowledge and effective upselling.
In reception, I supported daily office operations by answering phones, greeting visitors, and handling administrative tasks with professionalism. I focus on delivering exceptional guest experiences while supporting team goals and business success.
Experience
Work history, roles, and key accomplishments
Lounge Host
Bel-Aire Lounge
Jan 2025 - Jan 2026 (1 year)
Greeted guests and managed seating arrangements while providing professional, welcoming guest service. Assisted high-value guests with special requests to support an exceptional guest experience.
Fine Dining Server
Red Rock Country Club
Jan 2024 - Jan 2026 (2 years)
Provided high-end food and beverage service in a fast-paced environment, coordinating with kitchen and bar staff for smooth guest experiences. Completed opening, closing, and side-work duties while maintaining service standards.
Restaurant Server
BJ’s Restaurant
Jan 2022 - Jan 2024 (2 years)
Delivered exceptional dining experiences through attentive customer service during high-volume shifts. Increased sales by applying menu knowledge and effective upselling.
Receptionist
Symmetry Beauty Lounge
Jan 2021 - Jan 2022 (1 year)
Answered phones and greeted visitors while supporting daily office operations. Maintained professionalism while assisting customers and handling administrative tasks.
Dining Server
Tanglewood
Jan 2019 - Jan 2022 (3 years)
Prepared dining areas and served food and beverages while building strong relationships with guests. Addressed special requests and helped maintain a clean, organized work environment.
Education
Degrees, certifications, and relevant coursework
West High School
High School Diploma, High School
2012 - 2016
Earned a High School Diploma from West High School from 2012 to 2016.
Executive Office Professional Certificate Program
Executive Office Professional Certificate, Administrative
Completed an administrative certification through the Executive Office Professional Certificate Program.
Availability
Location
Authorized to work in
Job categories
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