Imane Jouarane
@imanejouarane
Motivated professional actively pursuing opportunities as a Salesforce Administrator.
What I'm looking for
I am a driven professional with a passion for Salesforce administration and business analysis. With experience in reviewing stakeholder interview notes, creating graphic representations, and developing business process maps, I am confident in my ability to contribute effectively to dynamic teams.
Throughout my professional journey, I have mastered Salesforce admin through Trailhead projects, collaborated with teams to tackle practical Salesforce challenges, and received mentorship from industry experts. I am eager to apply my analytical skills and Salesforce admin skills to embark on a fulfilling journey in these exciting fields.
With a strong educational background in Materials Engineering and Salesforce administration, I possess a unique blend of technical and analytical skills. I am proficient in customer service, clear communication, and data management, with a strong command of Microsoft 365 (Office) and technical writing.
Experience
Salesforce Administrator & Business Analyst
Clicked
May 2023 - Present (1 year 2 months)
Reviewed stakeholder interview notes, highlighted important information, and created a graphic representation. Developed a business process map to visualize the project workflow. Added new users and configured their permissions to limit data access.
Laboratory Intern
SBS Porcher
Jan 2022 - Jun 2022 (5 months)
Developed a new enamel formula without frit. Mastered the enamel paste service checks.
Customer Representative Agent
El Jirari Groupe
Nov 2021 - Dec 2022 (1 year 1 month)
Approached and retained customers. Presented products and services of the company. Negotiated prices.
Laboratory Intern
TK Béton
Mar 2021 - Jun 2021 (3 months)
Conducted and oversaw testing processes from preparation to result delivery to lab manager. Interpreted and recommended against a reference value.
Tech stack
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