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@fatihaidhammou
Engineering graduate focused on Salesforce consulting and data analysis, building automation and analytics solutions.
MoroccoJe suis ingénieure en génie logiciel diplômée de l'ENSIAS, passionnée par l'administration Salesforce, l'automatisation des processus métier et l'analyse de données. J'apporte une expérience pratique acquise lors de stages technico-fonctionnels et en IA, où j'ai conçu des assistants conversationnels et des workflows automatisés.
En tant que stagiaire PFE chez NBS Consulting, j'ai développé des agents conversationnels sur AgentForce, intégré des solutions multicanales (Facebook Messenger, Salesforce Experience Cloud) et travaillé avec Apex, LWC, SOQL, Flows et Stripe pour gérer des parcours utilisateurs complexes.
Curieuse, rigoureuse et en préparation de certifications Salesforce, je cherche mon premier CDI comme consultante Salesforce ou Data Analyst afin de contribuer à des projets à fort impact et poursuivre ma montée en compétences.
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Work history, roles, and key accomplishments
NBS Consulting
Feb 2025 - Jul 2025 (5 months)
Conceived and developed intelligent conversational agents on Salesforce AgentForce for event management (hackathon registrations, OTP verification, payments, automatic ticket generation) and integrated multichannel flows with Facebook Messenger and Experience Cloud.
Forges de Bazas
Jul 2024 - Sep 2024 (2 months)
Collected operational data to analyze maintenance intervention processes, implemented automated workflows via Vapi and Make, and developed a phone assistant to improve maintenance call handling.
HIC
Jul 2023 - Aug 2023 (1 month)
Contributed to development of an Alfresco-based Electronic Document Management solution to automate document classification and contract creation, customizing the system to company needs and adding automation services.
Degrees, certifications, and relevant coursework
Engineering Degree, Software Engineering
2022 - 2025
Activities and societies: Responsible for External Relations of the ENSIAS AI Club; Project Manager of Enactus ENSIAS.
Engineering cycle in Software Engineering (Génie Logiciel) at ENSIAS focused on software development, systems analysis, and related technologies.
CPGE (Preparatory Classes), Preparatory Engineering Studies
2020 - 2022
Preparatory classes (PCSI/PSI) focusing on mathematics, physics, and engineering fundamentals to prepare for engineering school entrance.
Software and tools used professionally
MoroccoYou can contact FATIHA and 90k+ other talented remote workers on Himalayas.
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