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ikechukwu Maxwell

@ikechukwumaxwell

Operations Manager at EdoGlobalHotels&Suites, overseeing hotel operations and optimizing occupancy and average daily rate.

Nigeria

Message

At EdoGlobalHotels&Suites, I oversee full-service hotel operations and work to deliver exceptional guest experiences. I focus on occupancy, average daily rate, and operational efficiency.

As Manager at AB100Lounge, I provided customer service, addressed guest issues, and worked to improve occupancy, guest satisfaction, and profitability.

At LiberworldMulti-Concepts, I formulated marketing strategies, oversaw a marketing team, and ensured brand consistency across platforms and materials.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Edo Global Hotels & Suites

Jan 2025 - Present (1 year 9 months)

Oversee full-service hotel operations, delivering exceptional guest experiences and driving revenue growth. Lead cross-functional teams, optimize occupancy and average daily rate, and maintain high service standards.

Hotel Operations Revenue Management Budget Management Staff Development Guest Relations

Manager

AB100 Lounge

Jan 2023 - Dec 2025 (2 years 11 months)

Provided exceptional customer service, addressing inquiries and resolving issues promptly. Fostered a positive workplace culture while exceeding KPIs in occupancy, guest satisfaction, and profitability.

Customer Service Problem Solving Team Leadership Guest Experience Occupancy Optimization

Senior Staff

Liberworld Multi-Concepts

Jan 2021 - Dec 2023 (2 years 11 months)

Formulated and implemented marketing strategies supporting company objectives. Guided and inspired a marketing team, promoting a collaborative and performance-oriented culture.

Strategic Planning Marketing Strategy Team Leadership Brand Development