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Ihor Susik

@ihorsusik

Forex conversion manager at T-Core FZ LLC who built a conversion department and optimized PSP payment flows across 10+ GEOs.

Ukraine

Message

At T-Core FZ LLC, I built the Forex Conversion Department from scratch, establishing operational processes and sales funnels. I worked with PSP managers and payment providers across 10+ GEOs to address payment friction and improve deposit approval.

At NDA Company, I coordinated payment flows and solution integration across 10+ GEOs, tracking approval rates and escalating processing issues. I also coordinated Sales, Payments, and Affiliate workflows and assessed traffic quality against conversion targets.

At 24option, I led and coached international Sales teams against FTD, Retention, and Revenue KPIs. I also managed CRM workflows and automated lead distribution algorithms; earlier, I guided Forex clients through registration, KYC, and initial deposits.

Experience

Work history, roles, and key accomplishments

Conversion Manager

T-Core FZ LLC

Apr 2026 - Oct 2026 (6 months)

Built the Conversion Department from scratch, establishing operational processes and sales funnels. Worked directly with PSP managers and payment providers across 10+ GEOs to eliminate payment friction and boost deposit approval rates.

PSP Relationships Payment Coordination Approval Rate Optimization Sales Strategy Objection Handling team guidance Funnel Optimization FTD Conversion CRM Affiliate Management

Desk Manager

NDA Company

Sep 2024 - Apr 2026 (1 year 7 months)

Liaised with PSP managers and payment providers across 10+ GEOs on deposits, solution integration, and payment flow optimization. Managed international sales operations, including lead routing, response times, and CRM pipeline efficiency.

PSP Relationships Payment Coordination Approval Rate Optimization Sales Operations Lead Routing CRM Pipeline Management Cross functional Coordination Traffic Quality Assessment Operational Reporting

Team Leader

24option

Dec 2018 - May 2024 (5 years 5 months)

Led and coached international Sales teams, ensuring consistent performance across markets. Drove team execution against target FTD, Retention, and Revenue KPIs.

Team Leadership Coaching Sales Management KPI Management Call Review Performance Management Lead Distribution CRM workflows

Sales Manager

24option

Jul 2017 - Dec 2018 (1 year 5 months)

Qualified incoming international leads, analyzed client needs, and handled objections. Guided users through Registration, KYC verification, and initial FTD deposits.

Lead Qualification Objection Handling Client Needs Analysis CRM Management Sales Conversion KYC FTD