Looking for a job

ihediwa Ezemsinachi joshua

@ihediwaezemsinachijo

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I keep IT services reliable through hands-on support, network troubleshooting, maintenance, and Python automation.

Nigeria

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What I'm looking for

I'm looking for an IT support or technical operations role where I can troubleshoot critical systems, maintain reliable infrastructure, strengthen my networking and backend skills, and contribute to responsive, user-focused support.

At Koraf Hotels and Apartments, I provide day-to-day technical support, resolve hardware, software, and network issues, and maintain continuous IT service availability. I manage backups and recovery operations, perform preventive maintenance, and document resolutions to improve support efficiency.

I've also supported system and network operations at Silverbird Communications Limited and built a Python tool to track hardware maintenance schedules. With a Computer Science degree and experience in Python, Django, Node.js, MySQL, SQLite, and LAN/WAN diagnostics, I bring a practical, user-focused approach to reliable technical operations.

Experience

Work history, roles, and key accomplishments

IT Support / Computer Officer

Koraf Hotels and Apartments

Jan 2021 - Jan 2026 (5 years)

Provided day-to-day technical support for staff, resolving hardware, software, and network issues. Monitored system performance, managed data backups, and documented technical issues for process improvement.

Technical Support Troubleshooting System Administration Hardware installation Incident Management Ticket Resolution Networking Data Backup Recovery

Mathematics Teacher (NYSC)

Royal Rangers Academy

Nov 2019 - Oct 2020 (11 months)

Utilized digital tools to enhance learning and improve user engagement. Developed structured problem-solving approaches and managed classroom IT tools.

Digital Tools Problem Solving ICT Support

IT Intern

Silverbird Communications Limited

May 2017 - Oct 2017 (5 months)

Assisted in diagnosing and resolving system and network-related issues. Supported data management processes and helped implement internal data collection and reporting systems.

System Troubleshooting Network Troubleshooting Data Management Data Cleaning Data Validation Reporting Systems