Open to opportunities

Igor Leleń

@igorlele

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Salesforce Business Analyst with a strong technical background.

Poland

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What I'm looking for

I am looking for a role that allows me to leverage my Salesforce expertise while expanding my knowledge in data analysis and AI tools, within a collaborative and innovative company culture.

I am a Salesforce Business Analyst and System Analyst with a robust technical background as a Salesforce Developer. My journey has allowed me to bridge the gap between IT and business, ensuring that both sides collaborate effectively. I excel in gathering requirements, shaping application development, and leading process improvements across teams.

Throughout my career, I have taken on various roles, including Salesforce Consultant, Business Analyst, and occasionally Product Owner. My expertise lies in stakeholder engagement, workshop facilitation, and designing scalable integration architectures. I am currently focused on enhancing my skills in data analysis and AI-driven tools to further improve business processes and decision-making.

Experience

Work history, roles, and key accomplishments

System Analyst

ABB

Jul 2023 - Jan 2025 (1 year 6 months)

As a System Analyst at ABB, I gathered and analyzed business requirements, ensuring effective integration between Salesforce and ERP systems. I managed backlog, translated business needs into technical tasks, and coordinated implementation while facilitating communication between stakeholders and development teams.

Salesforce ERP Integration Business Analysis Backlog Management Data Modeling UML Jira Azure DevOps

Salesforce Business Analyst

Self Employed

Jan 2021 - Jun 2023 (2 years 5 months)

In my role as a Freelance Salesforce Business Analyst, I defined system evolution strategies and gathered business requirements to optimize Salesforce processes. I collaborated with external teams, managed data migration, and conducted user training sessions to ensure smooth adoption of new functionalities.

Salesforce CRM Data Analysis User Training Process Automation Data Migration SQL SOQL Apex Python Reporting

Salesforce Developer / Consultant

Self Employed

Jan 2020 - Jan 2021 (1 year)

As a Salesforce Developer/Consultant, I designed and configured Salesforce environments, developed API-based integrations, and implemented automation solutions using Apex Triggers and REST API. I focused on improving data accuracy and reducing manual operations through effective system workflows.

Salesforce API Development Apex REST APIs Workflow Automation Documentation Integration Salesforce Configuration

Education

Degrees, certifications, and relevant coursework

Polish-Japanese Academy of Information Technology

Master of Science, Human Resources & Talent Management

2024 - 2026

Master of Science with a specialization in Information Management, part-time program designed to enhance skills in managing information systems and technology in business contexts.

Polish-Japanese Academy of Information Technology

Bachelor of Engineering, Logistics & Field Service Management

2017 - 2023

Bachelor of Engineering with a specialization in Databases, focusing on the design and management of database systems, data modeling, and optimization techniques.