Open to opportunities

Ignalda Martins

@ignaldamartins

Message

Dedicated fieldworker supervisor with strong administrative and management skills.

South Africa

Message

What I'm looking for

I am looking for a role that allows me to utilize my administrative and management skills while providing opportunities for growth and development.

I am a dedicated professional with experience in various roles, including fieldwork supervision and customer service. My recent position as a Fieldworker Supervisor at Statistics SA allowed me to hone my leadership skills while managing remote teams effectively. I have a strong background in administration, having worked as an Administration Assistant where I handled bookkeeping and maintained salary records.

In addition to my work experience, I am pursuing an Advanced Diploma in Technical and Vocational Teaching, along with my Business Management Diploma which complements my practical skills with theoretical knowledge. I am passionate about contributing to team success and have taken on leadership roles in sports management, serving as a team manager for various rugby teams. My commitment to excellence and continuous learning drives me to seek opportunities where I can make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Fieldworker Supervisor

STATISTICS SA

Jan 2022 - Feb 2022 (1 month)

Supervised fieldwork operations remotely, ensuring data collection accuracy and adherence to protocols. Managed a team of fieldworkers, providing guidance and support throughout the data gathering process.

Data Collection Team Management Quality Assurance Communication

Call Centre Agent

UDM International

May 2019 - Jun 2019 (1 month)

Handled customer inquiries and provided information about products and services. Maintained high levels of customer satisfaction through effective communication and problem-solving skills.

Customer Service Communication Problem Solving Call Handling

Hostess

Katsuya by Starck

Jan 2018 - Feb 2018 (1 month)

Welcomed guests and managed reservations in a high-end restaurant environment. Ensured a pleasant dining experience through attentive service and effective communication.

Guest Relations Reservation Management Customer Service Communication Multitasking

Administration Assistant

J & F Titus & Sons

Apr 2013 - Jan 2014 (9 months)

Assisted with administrative tasks including bookkeeping, answering calls, and maintaining salary records. Supported the team in managing quotation issues and ensuring smooth office operations.

Bookkeeping Administrative Support Communication Microsoft Office Record keeping