Ifeoma Ossai

- Organized and maintained digital files in Google Drive and Dropbox, improving accessibility by 40%
- Uploaded, renamed, and managed files according to SOPs
Conducted online research to support administrative and content projects
- Performed data entry and document formatting, achieving a 98% accuracy rate.

- Managed and organized 3 executive inboxes, handling 40+ emails daily, prioritizing urgent messages and ensuring timely responses
- Coordinated and maintained busy calendars, scheduling 15–20 meetings per week while preventing scheduling conflicts
- Maintained and updated 200+ client records in HubSpot CRM, ensuring accurate contact information and tracking client interactions

- Achieved 99% accuracy rate in large-volume data entry tasks
- Processed and validated 1,000+ entries weekly while meeting strict deadlines
- Reviewed and corrected data inconsistencies, maintaining database integrity
- Documented and explained SOPs to support team collaboration and training

- Managed daily inbox replies and engagement on LinkedIn, reducing average response time by 60%
- Scheduled and published posts across LinkedIn, Facebook, and Instagram using GoHighLevel, maintaining 100% consistency in content rollout
Uploaded and organized over 300 contacts in GoHighLevel CRM to support targeted outreach and campaign follow-ups

Grade: 4.83/5.0

Studied Botany with a focus on plant biology, ecology, and conservation. Achieved a high CGPA of 4.83/5.0, demonstrating strong academic performance and a commitment to understanding plant sciences.