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EzeigbO Jenny

@ezeigbojenny

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Virtual assistant specializing in lead generation and operational support.

Nigeria

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What I'm looking for

I seek remote roles where I can apply CRM administration, lead generation, and operational support to streamline processes, automate workflows, and help growing teams scale efficiently.

I am a proficient Virtual Assistant with over three years of experience providing high-quality administrative and operational support to busy professionals and business owners. I specialize in CRM management, lead generation, calendar and email management, and structured digital filing to streamline remote workflows.

My work includes generating qualified B2B leads through LinkedIn prospecting, maintaining and organizing CRM systems such as HubSpot and Go High Level, supporting outreach campaigns, and delivering responsive customer service across email, live chat, phone, and social media channels.

I bring a technology-forward approach—using tools like Google Workspace, Microsoft Office, Asana, Monday.com, Trello, ClickUp, Slack, Calendly, and Canva—to improve productivity, automate repeatable processes, and reduce time spent on administrative tasks for growing businesses.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Upwork

Sep 2025 - Present (6 months)

Provide administrative and operational support to clients including B2B lead generation, CRM maintenance, outreach campaign support, and industry research to identify business opportunities.

Lead Generation CRM Management Data Entry Research Google Workspace

Virtual Assistant

Glammering E-commerce Company

May 2025 - Dec 2025 (7 months)

Handled customer service across email, live chat, phone, and social media, assisting with orders, shipment tracking, returns, and resolving payment and delivery issues to improve customer satisfaction.

Customer Support Order Management Returns Processing Social Media CRM Troubleshooting Client Communication

CRM Administrator

Lorelei Molinari Home of Mental Health Info & Support Groups

Jun 2024 - Dec 2024 (6 months)

Administered GoHighLevel CRM by organizing member data, managing pipelines, setting up workflows, and automating communications to streamline onboarding and engagement processes.

GoHighLevel CRM Administration Workflow Automation Pipeline Management Automated Communication Onboarding

Virtual Assistant

Upwork

Jan 2024 - Feb 2024 (1 month)

Conducted targeted lead generation for retail Merino wool retailers by researching directories, building and verifying prospect lists, and performing direct outreach to confirm product availability.

Data Verification Outreach Directories CRM Entry

Virtual Assistant

Freelancer

Organized company documentation into scalable digital filing systems, implemented standardized naming conventions and folder architecture, and maintained secure cloud storage to improve workflow efficiency.

Document Management Cloud Storage File Architecture File Naming Conventions Workflow Optimization Security Best Practices