Idele Matame
@idelematame
Administrative assistant at MINDCAF handling public enquiries, confidential records, appointments, and follow-ups.
CameroonWhat I'm looking for
At MINDCAF, I manage incoming enquiries and correspondence, assist clients and members of the public, and maintain organised records and confidential documentation.
I coordinate appointments and daily administrative activities, follow up on requests, and support office operations through data entry and document preparation.
At YANGO (MAKADI SARL), I assisted customers and platform users with account questions, service enquiries, and complaints. I also guided drivers and business partners on platform usage and escalated complex issues when necessary.
At CAMLAIT S.A., I supported customer enquiries, sales activities, follow-ups, and customer records as an intern. I’m seeking a remote opportunity in customer service, live chat support, customer success, virtual assistance, or administrative operations.
Experience
Work history, roles, and key accomplishments
Administrative Assistant & Secretary
Ministry of State Property, Surveys & Land Tenure (MINDCAF)
Oct 2024 - Present (2 years 1 month)
Manage incoming enquiries, correspondence and administrative communications. Provide professional assistance to clients and maintain organised records and confidential documentation.
Customer Service Representative
Yango (Makadi Sarl)
Nov 2022 - Dec 2023 (1 year 1 month)
Assisted customers and platform users with account-related questions and service enquiries. Responded to complaints, guided drivers and business partners, and escalated complex issues when necessary.
Customer Relations & Sales Support Intern
Camlait S.A.
Jan 2020 - Dec 2021 (1 year 11 months)
Assisted with customer enquiries and provided information about products and services. Supported sales activities, customer relationship management, and maintained customer information and sales records.
Education
Degrees, certifications, and relevant coursework
University of Bamenda
Bachelor of Technology, Maritime Transport and Logistics
Grade: Second Class Upper Division, GPA: 3.35/4.0
Bachelor of Technology in Maritime Transport and Logistics, graduated with Second Class Upper Division and a GPA of 3.35/4.0.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Salary expectations
Job categories
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