Ibienne Amah

I’m a customer-focused front desk professional with experience in front desk operations, administrative support, and client relations. I’m detail-oriented and committed to creating a welcoming environment that improves customer satisfaction.

In my current role as a Front Desk Officer at Bodyboost Fitness and Health Service, I welcome clients professionally, handle inquiries and bookings/memberships, manage calls, emails, and walk-ins, and process payments while maintaining transaction records. I also resolve customer complaints efficiently and keep the front desk clean and organized.

Previously, I worked as a Front Desk Executive at Dapper Dry Cleaning Services, where I managed bookings and reservations, processed payments and balanced transactions, handled inquiries and complaints, and conducted inventory checks. Earlier, as a Secretary at Ipali Harry and Associates, I managed schedules, calls, and emails, maintained confidential records, handled billing and expense tracking, and organized files and administrative tasks.

I also bring laboratory experience as a Laboratory Assistant at Scan Doctor Diagnostics, where I collected patient samples, maintained accurate laboratory records, ensured cleanliness and sterility of equipment, and improved operational efficiency and accuracy. I’m now seeking a customer service role where I can contribute to organizational growth while delivering excellent service.