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Ian Gomez

@iangomez

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Product manager of YC-backed company experienced in delivering productivity in a remote environment.

Philippines

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What I'm looking for

Looking for somewhere to accelerate my knowledge and skill of building products that people love. Hoping for a full-time role with lots of opportunities to grow.

Product manager for a YC-backed company experienced in building and shipping software to solve user problems. Strong communicator and thoughtful leader. Always seeking to create impact and unlock the productivity of cross-functional teams.

• Streamlined the onboarding process for remote workers by building integrations that cut onboarding steps by half.

• Built software that guaranteed 100% of newly onboarded workers have a profile, (was 50% before release).
• Developed the UI of the worker profile and standardized its use in the matching process, completely replacing resumes as result.

• Built a checkout interface to capture retainer deposits during the sales process.
• Built internal tools to aid the sales team in discovery calls, saving 15 hrs/week of admin time.

• Redesigned the standard layout for invoices leading to the reduction of billing related tickets by 21%.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Magic

Apr 2022 - Present (2 years 8 months)

As a product manager at Magic, I work with stakeholders, engineers and designers in the scoping, developing and releasing of products.

Skills: Product Management · Product Discovery · Jobs to be done · User Experience (UX) · Cross Functional Leadership · Stakeholder Management

Discovery AgilePM User Experience Product Development Product Management Stakeholder Management

Account Manager

Magic

May 2019 - Oct 2021 (2 years 5 months)

As account manager, I handled multiple business accounts, serving as the main point-of-contact at Magic. I met frequently with POCs from each account via phone call. I also started and oversaw projects for clients and made sure our workforce was trained to perform their set SOPs with precision.

I was first in line in handling escalations to make sure issues are addressed and problems diffused.

Account Management Customer Success Customer Support Project Management Staff Training

Product Operations Specialist

Magic

Oct 2021 - Apr 2022 (6 months)

As a product ops specialist, I ensured that the various departments/teams at Magic are adequately informed on our Product roadmap. This includes overseeing product releases, writing wiki and documentation on for all features, and working closely with various cross functional teams to track success metrics and adoption.

Notion Scrum Stakeholder Management Internal Communications