Ian Cole

I’m a detail-orientated and adaptable professional with experience in administrative support, technical troubleshooting, education, and creative design. I’m skilled at managing multiple tasks in fast-paced environments, delivering excellent customer service, and producing high-quality results. I’m proficient with a wide range of digital tools and communication platforms, and I bring strong problem-solving to every project.

In my Learning Development Professional & Designer role, I create and plan seasonal events, design and prototype company merchandise, and write, edit, and proofread large volumes of English-language content for printed and digital materials. I also established internal writing standards and applied iterative feedback to improve linguistic quality and reader engagement, and as a Freelance Writer / Editor I contributed to board game and video game projects by rewriting dialogue and UI text and identifying in-game “text bugs” like grammar, consistency, and mistranslations.