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Huyền ĐinhHI
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Huyền Đinh

@huyninh

Sales Operations & CRM Analyst at Sapphira Dinh Consulting, configuring HubSpot pipelines and analyzing lead sources to improve sales workflows.

Vietnam
Message

At Sapphira Dinh Consulting, I develop independent sales operations projects across B2B and B2C contexts, including HubSpot configuration, data preparation, pipeline design, and reporting. For the FECOx3 project, I structured a customer database and configured trial-tracking properties to improve visibility over consignment assets.

I also analyzed lead sources with Excel Pivot Tables, identifying direct visits as the top converting channel. At AMC Company, I researched European B2B markets and cleaned prospect lists in Excel to produce 110 CRM-ready profiles.

At Prudential Vietnam Assurance Ltd., I achieved 120 million VND in FYP revenue within my first four months as a Personal Financial Planner. I managed client portfolios and used relationship-based selling, warm-network outreach, and targeted telesales to generate leads and referrals.

Experience

Work history, roles, and key accomplishments

SC
Current

Independent Sales Operations & CRM Projects

Sapphira Dinh Consulting

Mar 2026 - Present (7 months)

Developed independent sales operations projects based on B2B and B2C business contexts, including HubSpot CRM configuration, data preparation, pipeline design, and reporting. Featured project FECOx3 involved structuring customer databases, configuring custom trial-tracking properties, and conducting lead source analysis via Excel Pivot Tables.

PL
Current

Personal Financial Planner (Portfolio Advisor)

Prudential Vietnam Assurance Ltd.

Aug 2024 - Present (2 years 2 months)

Achieved 120 million VND in FYP revenue within the first 4 months through relationship-based selling. Managed client portfolios, conducted financial needs analysis, and utilized warm-network outreach and targeted telesales to generate qualified leads.

AC

Europe Market Sales Executive (Plywood Export)

AMC Company

Sep 2025 - Mar 2026 (6 months)

Conducted European B2B market research, identifying key target segments and buyer personas. Audited raw prospect lists in Excel, eliminating invalid domain data to build 110 CRM-ready profiles, and analyzed pipeline loss reasons via HubSpot reports and Excel.

Education

Degrees, certifications, and relevant coursework

National Economics University logoNU

National Economics University

Bachelor of Arts (Honours), Business and Marketing

Grade: Upper Second Class Honours (2:1)

Joint program with Coventry University, resulting in a Bachelor of Arts (Honours) in Business and Marketing.

Coventry University logoCU

Coventry University

Bachelor of Arts (Honours), Business and Marketing

Grade: Upper Second Class Honours (2:1)

Bachelor of Arts (Honours) in Business and Marketing, awarded Upper Second Class Honours (2:1).

Pearson BTEC logoPB

Pearson BTEC

Higher National Diploma (Level 5), Business (Marketing)

Higher National Diploma (Level 5) in Business (Marketing), completed in October 2023.

National Economics University logoNU

National Economics University

Higher National Diploma (Level 5), Business (Marketing)

Higher National Diploma (Level 5) in Business (Marketing) through Pearson BTEC, completed in October 2023.

Tech stack

Software and tools used professionally

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