Hussain Khatai

I am an experienced Operations Lead with a strong background in inventory management and client operations. Currently, I work at Karakul House, where I have successfully designed Google Sheets templates for tracking inventory from raw materials to finished goods. My role involves creating standard operating procedures and training associates to ensure accurate data entry and maintenance. Collaborating closely with the Chief Executive, I contribute to product-level sales forecasts, production planning, and budgeting, while also leading inventory control activities to optimize stock management.

Previously, I served as a Market Intelligence Associate at S&P Global, where I provided exceptional support to clients regarding the S&P Capital IQ browser application and Microsoft Excel plug-in. My responsibilities included maintaining client case data on Salesforce, documenting client requirements, and coordinating with data researchers to ensure timely updates of platform data. I consistently exceeded key performance indicators, achieving a 98% client survey score average, which reflects my commitment to delivering outstanding customer service and support.