Husham Luay
@hushamluay
Experienced personal sales representative with a focus on customer satisfaction.
What I'm looking for
I am a results-oriented professional with over three years of extensive experience in personal sales at ZMC Kargo Company in Istanbul, Turkey. My strong communication skills have enabled me to provide fast and effective customer service through phone, email, and live chat, maintaining a 98% satisfaction rate. I excel at resolving customer issues, showcasing product knowledge, and facilitating sales opportunities on time and within budget.
In my role, I successfully connected customers with internal departments to facilitate solutions that contribute to overall success. Additionally, I have worked on import and export processes, ensuring compliance with international trade regulations by accurately determining Harmonized System (HS) codes. My ability to conduct thorough research and analysis on product descriptions and specifications has optimized classification accuracy and resolved inconsistencies.
Experience
Work history, roles, and key accomplishments
HS Kod Çözücü
ZMC Kargo Şirketi
Jan 2022 - Present (3 years 5 months)
Successfully decoded Harmonized System (HS) codes for import and export operations, ensuring compliance with international trade regulations. Conducted extensive research and analysis on product descriptions to accurately determine appropriate HS codes. Collaborated with cross-functional teams to resolve inconsistencies and optimize classification accuracy.
Kişisel Müşteri Temsilcisi
ZMC Kargo Şirketi
Jan 2020 - Dec 2021 (1 year 11 months)
Provided fast and effective customer service via phone, email, and live chat, maintaining a 98% satisfaction rate. Resolved customer issues, demonstrated product knowledge, and facilitated sales opportunities. Connected customers with internal departments to contribute to streamlined solutions.
Education
Degrees, certifications, and relevant coursework
Sakarya Üniversitesi
Lisansı, İşletme Yönetimi
Studied business management principles and practices. Focused on developing skills in various aspects of business administration.
Availability
Location
Authorized to work in
Job categories
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