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Humna GhufranHG
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Humna Ghufran

@humnaghufran

Technical writer at Sophus Technology documenting SaaS releases, APIs, security platforms, and AI products.

Pakistan
Message

At Sophus Technology, I work with engineering and product teams through Agile release cycles to document features and product updates. I also set content standards, templates, and review processes across the product marketing team.

For Redocly, I wrote technical content for the platform behind Redoc and its docs-as-code API documentation built on OpenAPI. I worked with engineering on product messaging and documentation for developers and technical writers.

At Hackmamba, I write API guides, tutorials, and case studies with tested code for developer-tool and AI clients. I’ve also managed web-scraping projects and documented AI agent builds in Python and LangChain.

My work for Spin.AI, FortifyData, and Whiteswan Identity Security covered SaaS security, backup and disaster recovery, IAM, and zero-trust concepts. I built structured content systems to improve findability and reuse, and have written Zapier-bylined content on SDKs, ERP integration, and AI agents.

Experience

Work history, roles, and key accomplishments

ST
Current

Technical Content Strategist & Product Manager

Sophus Technology

Feb 2024 - Present (2 years 8 months)

Work with engineering and product teams within Agile release cycles to document features and product updates. Managed a product marketing team and set content standards, templates, and review processes across the team.

SP
Current

Technical Content Writer

Jan 2023 - Present (3 years 9 months)

Documented SaaS security, backup and disaster recovery, IAM, and zero-trust concepts, reviewed with product and engineering. Built structured content systems (pillar-cluster architecture) that improved findability and reuse.

FortifyData logoFO
Current

Technical Content Writer

FortifyData

Jan 2023 - Present (3 years 9 months)

Documented SaaS security, backup and disaster recovery, IAM, and zero-trust concepts, reviewed with product and engineering. Built structured content systems (pillar-cluster architecture) that improved findability and reuse.

WS
Current

Technical Content Writer

Whiteswan Identity Security

Jan 2023 - Present (3 years 9 months)

Documented SaaS security, backup and disaster recovery, IAM, and zero-trust concepts, reviewed with product and engineering. Built structured content systems (pillar-cluster architecture) that improved findability and reuse.

Redocly logoRE

Technical Writer & Product Manager

Redocly

Wrote technical content for the platform behind Redoc and docs-as-code API documentation built on OpenAPI. Worked with engineering on product messaging and documentation for developers and technical writers.

Education

Degrees, certifications, and relevant coursework

University of Central Punjab logoUP

University of Central Punjab

Master's in Information Technology, Information Technology

2018 - 2020

Master's in Information Technology from the University of Central Punjab, completed from 2018 to 2020.

University of Central Punjab logoUP

University of Central Punjab

Bachelor of Science, Software Engineering

Bachelor of Science in Software Engineering from the University of Central Punjab.

Google logoGO

Google

Google Technical Writing (Part 1 & 2), Technical Writing

Completed Google Technical Writing Part 1 and Part 2.

Amazon Web Services logoAS

Amazon Web Services

AWS IAM (Identity & Access Management), Cloud Security

Completed AWS IAM (Identity & Access Management) certification.

Tech stack

Software and tools used professionally

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