Muhammad Umair Majeed
@muhammadumairmajeed
Technical writer specializing in developer and user documentation for SaaS and WordPress products.
PakistanWhat I'm looking for
I am a technical writer with 5+ years' experience producing developer docs, API documentation, user guides, and troubleshooting content for SaaS and WordPress products. I build docs-as-code workflows, documentation testing tools, and AI-assisted drafting processes to improve quality and speed of delivery.
At Awesome Motive I owned documentation for major WordPress plugins, created a Playwright-based docs auditor, implemented AI-assisted workflows, and partnered with support and product teams to prioritize fixes and standardize processes. I also have experience documenting financial and healthcare software and creating SOPs, templates, and analytics-driven documentation improvements.
Experience
Work history, roles, and key accomplishments
Technical Writer
Awesome Motive
Jan 2022 - Present (4 years 2 months)
Own and maintain documentation for WordPress plugins (WPForms, WP Mail SMTP), built a Playwright-based developer-docs testing tool, and implemented AI-assisted drafting workflows to speed production while preserving accuracy and style.
Technical Writer
TEO International
Jun 2021 - Jan 2022 (7 months)
Documented financial product requirements with banking SMEs and produced user manuals and training materials, standardizing templates to improve consistency and readability.
Technical Writer
CareCloud
Jan 2019 - Jun 2021 (2 years 5 months)
Produced user documentation for healthcare software including onboarding guides and knowledge base articles, and collaborated with product and operations to streamline escalation and exception-handling docs.
Education
Degrees, certifications, and relevant coursework
COMSATS University Islamabad
Bachelor of Science, Software Engineering
2016 - 2020
Completed a Bachelor of Science in Software Engineering with coursework in software development and engineering principles.
Cambridge Assessment International Education
GCE A-Levels, General Pre-university Studies
2013 - 2015
Completed GCE A-Level qualifications covering advanced secondary education subjects.
Cambridge Assessment International Education
GCE O-Levels, General Secondary Studies
2010 - 2013
Completed GCE O-Level qualifications covering foundational secondary education subjects.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
Skills
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