At SENTINEL SWIFT LLC, I improve delivery cases by standardizing intake triage and routing support for urgent requests. I assess delivery needs and define service requirements.
As an independent consultant, I conduct market analysis for construction-sector planning and perform financial planning and analysis to support client decisions. I also develop, test, and evaluate AI speech detection and recognition capabilities for Google products.
At PBG CONSULTING, I led an enterprise Agile transformation for a federal client and trained personnel in Agile techniques. The work increased productivity and customer satisfaction while reducing time to market.
Earlier, I supported Agile consulting and business architecture work at CGI, and worked on strategic investment products and data at ISOFSTONE / FIDELITY INVESTMENTS. At STATE STREET CORPORATION, I led financial change initiatives and implemented Spotfire Business Intelligence reporting that reduced development time from four weeks to five days.
