Hubert Sebastian
@hubertsebastian
Enthusiastic and highly-motivated professional
What I'm looking for
I am a versatile and experienced professional with a 10-year career in modeling and customer service. I have lived in over 15 countries and worked with multinational clients, honing my skills in independent and team-based environments. I am keen to learn and develop new skills, with a strong focus on attention to detail, problem-solving, and critical thinking.
Throughout my career, I have developed a strong foundation in customer service, with experience in handling tickets, following support procedures, and communicating with customers via email, chat, and phone. I am also skilled in planning and organizing tasks, duties, and goals, with experience in onboarding, training, and guiding teams.
In addition to my customer service skills, I have a strong background in visual merchandising, ecommerce, and event management. I am proficient in a range of software and systems, including Microsoft, SD Worx, Salesforce, IBM OMS, Adobe Creative Suite, Wordpress, and Shopify.
Experience
Work history, roles, and key accomplishments
Handled tickets, followed support procedures and policies, and communicated with customers via e-mail, chat, or phone.
Team Manager
Marks & Spencer
Sep 2022 - Sep 2022 (0 months)
Overseen day-to-day business activities, planned and organized team tasks, and provided onboarding, training, and guidance.
Visual Merchandiser
Marks & Spencer
Jun 2021 - Sep 2022 (1 year 3 months)
Planned and built displays, implemented guidelines and styling, and strategically arranged shop floor space.
Ecommerce Specialist
Brandonly
Jun 2019 - Mar 2021 (1 year 9 months)
Managed and developed product catalogs on ecommerce platforms, utilized data analytics, and provided customer service support.
Assistant Event Manager
Hybrid Group
Oct 2018 - Jun 2019 (8 months)
Organized and promoted nightly events, managed a group of people, and maintained interpersonal relations with clients.
Education
Degrees, certifications, and relevant coursework
Hubert hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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