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@ht01

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Senior product designer specializing in end-to-end SaaS and mobile experiences for pet healthcare and eCommerce.

Canada

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What I'm looking for

I am seeking a product-design role where I can lead end-to-end UX for complex, workflow-driven products, collaborate cross-functionally, mentor designers, and use research-informed design to deliver measurable business impact.

I am a senior product designer with deep experience designing complex, workflow-driven SaaS and mobile products, notably in pet healthcare and eCommerce. I lead end-to-end design from discovery to shipping, owning design systems, shaping information architecture, and translating ambiguous problems into scalable, user-centered solutions.

I collaborate closely with product managers, engineers, and clinical stakeholders, and I use qualitative and quantitative insights (FullStory, Metabase) to inform decisions. I also mentor designers, run user research and usability testing, and deliver polished UI/UX using tools like Figma, Dovetail, and Framer.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Designer

Current

Vetster

Jul 2022 - Present (3 years 6 months)

Led end-to-end design for core pet health workflows across telehealth appointments, medical records, prescriptions, and eCommerce, and served as lead designer for the initial mobile app launch to improve appointment and post-visit experiences.

Product & Design UX Research Design Systems Figma Fullstory Metabase Cross Functional Collaboration

Product Designer

Kabo

Sep 2021 - Jul 2022 (10 months)

Designed and shipped customer experiences across marketing, subscription onboarding, and lifecycle touchpoints, partnering with product, engineering, and clinical stakeholders to conduct discovery and deliver iterative solutions.

Product & Design User Research UX Writing Prototyping Figma User Testing Cross Functional Collaboration Ecommerce

UI/UX Designer

Onebox Creative Limited

Mar 2019 - Jul 2020 (1 year 4 months)

Led and supported web and app UI/UX projects, brand identity development, and visual assets production while managing project timelines and collaborating with cross-functional teams.

UI UX Design Visual Design Brand Identity Prototyping Figma Adobe Suite Project Management Cross Functional Collaboration

Management Trainee – Design

Crystal International Group Limited

Jul 2017 - Mar 2019 (1 year 8 months)

Specialized in multimedia and visual design, producing retail communication materials and supporting storytelling, visual merchandising, and creative concept development across projects.

Visual Design Multimedia Visual Merchandising Adobe Suite Brand Strategy Creative Development