Hsi Chang

As a logistics and operations specialist with over five years of experience across the APAC region, I have honed my skills in inventory accuracy, team coordination, and remote collaboration. My ability to thrive in lean teams is complemented by my commitment to clear and proactive communication, which has been pivotal in my career.

Throughout my professional journey, I have achieved significant milestones, such as maintaining a 75-80% fill rate across 23 Aesop stores by implementing expiry alerts and regional synchronization. At Kai Kombucha, I successfully rebuilt the inventory tracking system, achieving 100% stock accuracy. My leadership in SAP User Acceptance Testing at BetterMilk resulted in a 30% reduction in month-end closing time, showcasing my ability to drive efficiency and streamline processes.

In my previous roles, I have consistently delivered high service levels, such as securing a 98% SLA at Yusen Logistics through improved exception handling and delivery updates. My experience in linking logistics, accounting, and sales has enhanced visibility and reduced operational gaps, making me a valuable asset to any organization.