At QuickReply.ai, I built GenAI WhatsApp bot prompt flows and knowledge-ingestion pipelines that improved FAQ retrieval and price handling, cutting ticket creation by 60%.
I also built integrations and analytics pipelines connecting WhatsApp with platforms including WebEngage and Gorgias, and designed configurable CRM and ERP integrations. Reusable Node.js integration templates cut repeat-deployment effort by 90%.
Earlier, I built ASP.NET Web APIs and reporting workflows at Bluekaktus and contributed to supply-chain control-tower features. My projects include a local-first semantic movie recommender and graph neural network research for predicting drug-protein binding.
