HOUSSAM EL YESFI

I am a dedicated Customer Support Specialist with over 1.5 years of experience in high-end hospitality and more than 4 years of hands-on involvement in cryptocurrency trading. My background has equipped me with exceptional skills in written customer communication, problem-solving, and multitasking, allowing me to thrive in fast-paced environments.

During my tenure at a luxury resort in the Maldives, I provided high-quality customer support to international guests, efficiently handling inquiries, complaints, and special requests. I collaborated with internal teams to resolve customer concerns and ensure guest satisfaction, maintaining detailed records and preparing reports for management.

As a freelance cryptocurrency trader, I actively manage portfolios involving altcoins, meme coins, and major cryptocurrencies. My deep market knowledge and understanding of crypto platforms enable me to stay updated with trends and market movements. I am passionate about building a career in customer support within the crypto space and am open to night shifts and remote work opportunities.