Houda JemelHJ
Open to opportunities

Houda Jemel

@houdajemel

Customer-focused professional with strong client relations skills

Canada

What I'm looking for

Seeking a dynamic Customer Service role with opportunities for growth and development

As a dedicated and results-driven professional, I bring a strong foundation in customer relationship management, problem-solving, and service excellence to the table. With experience in managing client communications, resolving inquiries, and providing proactive support, I am eager to leverage my skills in a dynamic organization.

Throughout my professional journey, I have developed a unique ability to build rapport with diverse clients, manage records, and deliver timely solutions. My experience in office administration, schedule management, and inventory records management has equipped me with the skills to thrive in fast-paced environments.

I am a strong believer in the importance of service orientation, attention to detail, and bilingual proficiency. I am excited to bring my skills and experience to a Customer Service role and contribute to delivering exceptional customer experiences.

Experience

Work history, roles, and key accomplishments

PC

Accountant

Panoramica Communication

Oct 2021 - Mar 2023 (1 year 5 months)

Responded to client inquiries, maintained financial records, and assisted with client account setup.

JC

Administrative

Just English Language & TOEFL Center

Sep 2021 - Mar 2022 (6 months)

Acted as first point of contact for clients, handled scheduling, and gathered client feedback.

Education

Degrees, certifications, and relevant coursework

HS

HEM Business School

Bachelor of Business Management, Business Management

Tech stack

Software and tools used professionally

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