Houda Elkari
@houdaelkari
Versatile professional with strong customer service and teaching skills.
MoroccoWhat I'm looking for
I am a dedicated professional with a diverse background in education and customer service. My experience as a Teacher's Assistant at College El Maghreb El Arabi Technique allowed me to develop strong organizational skills, where I created assessments and supervised students, ensuring a conducive learning environment. I thrive under pressure and am committed to fostering positive relationships with students and colleagues alike.
Recently, I transitioned into a Customer Service Representative role at Care Communication Develop, where I honed my communication skills by advising and assisting customers over the phone. My ability to manage client files and accounts, coupled with my technical skills in programming and tools like SolidWorks and Proteus Pro, positions me well for roles that require both technical and interpersonal expertise.
Experience
Work history, roles, and key accomplishments
Sales Engineer
SOFT CACTUS 2.0
Nov 2023 - Jan 2024 (2 months)
Managed a portfolio of customers, conducted commercial negotiations, and identified new customer needs while ensuring effective communication.
Customer Service Representative
CARE COMMUNIICATION DEVELOP
Aug 2023 - Oct 2023 (2 months)
Advised and assisted customers over the phone, managed client files and accounts, and qualified documents to ensure customer satisfaction.
Principal Enumerator
High Commission for Planning
Jan 2023 - Feb 2023 (1 month)
Participated in the General Population and Housing Census as a Principal Enumerator, ensuring accurate data collection and reporting.
Teacher's Assistant
COLLEGE EL MAGHREB EL ARABI TECHNIQUE
Jan 2022 - Jun 2022 (5 months)
Assisted in creating homework and tests to assess student progress, supervised students during recess, and provided support in English classes for various levels.
Education
Degrees, certifications, and relevant coursework
ANAPEC
Certificate, Customer Relationship Management
2023 - 2023
Completed training in customer relationship management, focusing on enhancing skills for effective customer interactions and service delivery.
Unknown University
Bachelor of Education, Education
2019 - 2023
Pursued a Bachelor of Education, gaining knowledge and skills necessary for teaching and educational practices.
Unknown Institution
A1 Level Certificate, Languages
2019 - 2020
Completed an A1 level certificate in German, enhancing language skills for communication in a multicultural environment.
Unknown Institution
Baccalaureate, Life and Earth Sciences
2018 - 2019
Achieved a baccalaureate in life and earth sciences, providing a foundational understanding of biological and geological sciences.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
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