Mohssine Bot

I am a dedicated professional with a Bachelor’s degree in English Literature, which has equipped me with strong communication skills essential for effective customer service. My experience as a Customer Service Representative at Webhelp has honed my ability to assist clients with product inquiries and resolve their concerns in a polite and efficient manner.

Additionally, I have a background as a Kindergarten Instructor, where I taught English to young learners. This role required me to plan and evaluate lessons, administer tests, and maintain classroom discipline, all of which have contributed to my organizational and interpersonal skills. I am passionate about fostering positive interactions and ensuring customer satisfaction in every engagement.