Open to opportunities

Himani Mohanty

@himanimohanty

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MBA professional with 2.5 years' banking experience in operations, MIS, and client service.

India

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What I'm looking for

I seek a role in banking operations or MIS where I can improve processes, deliver accurate reports, support branch performance, and grow in finance or HR responsibilities.

I am an MBA graduate specializing in Finance and HR with 2.5 years of hands-on banking experience in operations, authorization/audit checks, fund transfers (NEFT/RTGS), and branch-level client servicing. I have managed cluster coordination responsibilities, prepared multiple MIS and ONE PAGER reports, and supported branch performance monitoring across Odisha.

I bring experience with FINACLE, CRM and Oracle FLEXCUBE, strong MS Excel and MIS reporting skills, and a customer-focused approach to improve operational processes and branch satisfaction. I seek opportunities to apply my operational, reporting, and client-management skills to drive efficiency and measurable outcomes.

Experience

Work history, roles, and key accomplishments

Associate Service Delivery Manager

IndusInd Bank

May 2024 - Oct 2024 (5 months)

Managed branch operations for fund transfers (NEFT, RTGS, internal transfers), performed transaction authorization and audit checks, and handled front-desk sales and customer queries to maintain client satisfaction.

Payments (NEFT RTGS)Authorization Audit Customer Service Sales Finacle CRM

Junior Officer Cluster Coordinator

HDB Financial Services

May 2019 - May 2021 (2 years)

Coordinated operations for a 16-branch cluster in Odisha, prepared MIS and one-pager product performance reports, and circulated branch reverts and escalations to senior management.

Cluster Coordination performance reporting Excel CRM Banking Operations