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sneha sebastianSS
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sneha sebastian

@snehasebastian

Strategic operations manager driving process efficiency and customer success.

India
Message

What I'm looking for

I am seeking a growth-oriented role in banking or financial services where I can drive operational excellence, lead teams, and contribute to business targets while growing professionally.

I am a strategic operations manager with over six years of experience optimizing processes, monitoring financial transactions, and leading branch-level operations to improve efficiency and compliance.

At ESAF Bank I managed end-to-end branch operations including transaction monitoring, verification, and auditing to ensure operational accuracy and regulatory adherence.

In relationship-focused roles at ICICI Bank and CSB Bank I built client relationships, resolved customer issues, processed requests, and contributed to achieving business and sales targets.

I bring strong analytical and communication skills, a proactive work ethic, and experience working in fast-paced, team-oriented banking environments focused on operational excellence.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kannur University logoKU

Kannur University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce program focused on commerce-related coursework, graduated in 2014.

ST

St. Thomas HSS Thomapuram

Higher Secondary Certificate, Higher Secondary

Completed higher secondary (Plus Two) education, graduating in 2011.

Tech stack

Software and tools used professionally

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