Hesam Satari
@hesamsatari
Detail-oriented IT Specialist with 6+ years of experience.
What I'm looking for
I am an IT Specialist with over six years of experience in Helpdesk Support, Cisco Networking, and Network Administration. My expertise lies in managing enterprise-level network infrastructures, implementing robust security solutions, and providing exceptional Tier-1 and Tier-2 technical support. I am committed to optimizing IT operations and enhancing system security to deliver outstanding user support.
Throughout my career, I have worked with various organizations, including Irtoya, Rahiyan Saham Company, and Doryaban Goharan Holding, where I have honed my skills in Cisco systems, VPN configuration, and firewall management. My role has involved administering Fortigate firewalls, managing Active Directory, and supporting VMware technologies. I take pride in my ability to troubleshoot complex hardware and software issues, ensuring seamless operations for end-users.
My educational background in Mechanical Engineering has equipped me with a strong analytical mindset, which I apply to my IT work. I am always eager to learn and adapt to new technologies, striving to stay ahead in the ever-evolving tech landscape.
Experience
Work history, roles, and key accomplishments
IT Hardware Expert
Irtoya (Toyota)
Jan 2024 - Present (1 year 4 months)
Currently providing Cisco support to optimize and maintain network infrastructure, administering Fortigate firewalls for enhanced security, and delivering Tier-1 and Tier-2 helpdesk support. Responsible for comprehensive hardware and Windows troubleshooting for enterprise systems.
IT Specialist
Rahiyan Saham Company
Jul 2021 - Jul 2022 (1 year)
Delivered end-to-end helpdesk support including system troubleshooting, printer installation, and network repair. Managed Active Directory and implemented pfSense firewall solutions to strengthen cybersecurity while supporting VMware ESXi and Veeam Backup platforms.
IT Specialist
Doryaban Goharan Holding (National Copper)
Jul 2016 - Jul 2020 (4 years)
Provided helpdesk support for hardware and network troubleshooting across multiple office locations. Managed user accounts in Active Directory and utilized pfSense firewall and virtualization tools for system stability and security.
Education
Degrees, certifications, and relevant coursework
Energy Higher Education Institute
Bachelor of Mechanical Engineering, Mechanical Engineering
2014 - 2019
Studied Mechanical Engineering with a focus on fluid mechanics, covering principles of fluid dynamics, thermodynamics, and mechanical systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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