Open to opportunities

Henry Zhang

@henryzhang

Message

I build reliable infrastructure, automate operations, and lead incident response across complex application teams.

United States

Message

What I'm looking for

I'm seeking an engineering management or technical lead role where I can improve reliability, mentor engineers, bridge technical and non-technical teams, and build a collaborative culture at scale.

At JPMorgan Chase, I've supported operational reliability across 50+ application teams, coordinating incident response, leading blameless postmortems, and implementing preventive measures that reduced recurring issues.

I've built proactive alerting and automated health checks with Splunk, Dynatrace, Datadog, Python, Jenkins, and AWS, while partnering with DevOps on release planning and deployment gating. I also mentor engineers and consultants, helping teams use JIRA, ServiceNow, and internal tooling to resolve issues independently.

Earlier, I built Ruby, C#, SQL, CI, testing, and mobile application solutions at CareWorks Technologies and Chepri Interactive. Outside work, I'm building FGC Sportsbook and TileCalc, applying Node.js, Turso, Vercel, and AI vision to practical products.

Experience

Work history, roles, and key accomplishments

Site Reliability Engineer

JPMorgan Chase

Mar 2014 - May 2026 (12 years 2 months)

Served as primary cross-functional liaison across 50+ application teams, coordinating incident response and aligning stakeholders. Owned problem management and postmortem processes, implementing preventive measures that reduced issue recurrence.

Incident Management Postmortems Splunk Dynatrace Datadog Python Jenkins AWS EC2 VPC Jira ServiceNow Automation DevOps Release Management

Application Developer / Consultant

CareWorks Technologies

Mar 2013 - Feb 2014 (11 months)

Refactored a legacy class library into a Ruby Gem and designed an end-to-end automation program for business application jobs. Developed C# file conversion applications and automated tests using Cucumber and Ruby.

Ruby C#Cucumber SQL Informatica Maestro Jenkins Hudson SQLite3 Excel RubyMine Automation Testing

Junior Developer

Chepri Interactive

Jan 2012 - Jan 2013 (1 year)

Built mobile applications using Sencha, JavaScript, and HTML5, and developed RESTful APIs with Ruby on Rails. Performed QA and managed content in Joomla and Drupal CMS environments.